We recommend agents start with anywhere from $200 to $500 of leads. Purchase new leads weekly.

Purchasing leads weekly ensures you always have new people to talk to and prevents agents from getting hung up on one batch of leads for too long. Weekly leads keeps agents moving forward. New people NEED your help every week. 

One of the biggest issues new agents run into is focusing too much time on one or two clients. An agent will book an appointment and then spend all of the next three days prepping instead of continuing to dial to set more appointments. By continuing to purchase leads weekly, you keep yourself busy and moving forward with new clients instead of getting too focused on resolving one single lead. 

Any day between 8am and 8pm is a great time to dial! When you're working through a batch of leads try calling clients at different times throughout the day: morning, afternoon, evening, or on a weekend. With aged leads, don't worry about the preferred contact time. Is your availability the same today as it was a year ago? 

POWER HOURS are Saturday from 8am to 12 Noon. Clients are home, happy, and they haven't gotten busy with their day yet. Top agents always take advantage of power hours.

New agents working full time should be doing 150 dials per day. This breaks down to roughly 4 hours of dials a day. If you aren't getting the results you want out of this business the first thing your upline will look to adjust is your daily dials. 

150 dials doesn't necessarily mean 150 leads. Don't be afraid to double and triple dial. That means calling a lead two or three times back to back. That counts as 2 or 3 dials. You can also call the same lead multiple times throughout the day. A batch of 50 leads can be called in the morning, afternoon, and evening in one day to reach 150 dials.

As a new agent progresses through the lead tiers and moves to fresher leads, you should expect to be able to pull back some on the number of daily dials. Aged leads require more work up front to find your clients. Remember the goal is to get your first handful of sales as fast as possible to move into tier 2!

Use a tally system. It's simple but it works. Keep a piece of paper handy while dialing and create 3 columns: Dials, Contacts, Appointments Set. Make a mark in the corresponding column for every dial (2 marks if you double dial), a mark for every contact, and a mark for every appointment set. At the end of the day report your numbers in your upline chat. List them Dials/ Contacts/ Sets. 

For example: 150/ 27/ 12 - this means an agent made 150 dials, 27 people answered and had conversations with them, and they set 12 appointments. 

This is a SUPER helpful metric system to track, especially as a new agent. This business is a numbers game. Seeing the numbers helps your upline know how to best coach you. If you report 150/ 50/ 2 the feedback will be different than if you report 150/ 12/ 2 or 25/ 2/ 0.

Starting out the best system for organizing leads is the simplest system. Most agents either use a notebook, google doc, or the excel spreadsheet available with aged leads to keep track of which leads have been contacted and make notes that way OR agents will use a PDF editor to write notes directly onto the lead, noting if a lead didn't answer, how many times they have been dialed, or taking note of medical history, etc. for appointments.

Eventually, as agents progress into tier 2 and 3, they will want to set up a CRM to manage and organize leads. 

There is no exact answer. Dial a batch of leads a handful of times. If you've called at different times throughout the day, on weekends and weekdays, and from different numbers and haven't gotten an answer then move on to a new batch of leads and put the unresolved leads into a pile to follow up later. Buying leads weekly means you aren't able to put too much focus on one batch of leads, but you also don't need to throw old leads away. Circle back in a month, a few months, a year, etc. until you resolve the lead. Yes, agents have resolved leads that were purchased months or even years prior! 

Resolving a lead means you've either helped your client get insurance or they have communicated that they do not want you to help them ever. 

Post a picture of the lead in your upline chat along with any additional information you gathered, such as major medical events, medications, and monthly mortgage payment. (See step 5 above - Info to Gather Outline). Make sure to include the time and date of the appointment. Your upline will use that information and work with you to develop a case design.* This means you will know what carrier, product, and face amount you will be presenting to your client. 

*If your upline has not gotten back to you with a case design by the day of your appointment, repost the information in your upline chat that morning and tag your uplines. While uplines always aim for prompt responses, they won't always get back to you immediately. Be proactive about reaching out for the help you need.

After your first few appointments, you will be able to develop your own case design which you can send along with the information above and your upline will help confirm that you're on the right track.

Once you have a direction for the appointment, make sure you have your writing number for the carrier, you are able to log in to the carrier website, and you know how to access the e-app. (See the tutorial tab for help with logging in and accessing e-apps if needed.)

It depends. Adding non-resident licenses can help increase lead flow and extend working hours. (If you live on the east coast and want to work late you can purchase a non-resident license out west.) If there is good lead flow in your resident state you may not need a non-resident license to get started, but adding them never hurts.

Tier 1 agents typically have between 1-3 state licenses. Tier 2 agents typically have between 4-7 state licenses. Tier 3 agents typically have 8+ state licenses.

For info about selecting and applying for a non-resident license check out the Non-Resident License video under tutorials.

The short answer is you don't need any tools to get started. Success comes to agents who are working, talking to clients, and writing applications. No tool is going to sell insurance for you. 

The only important "resource" to have when getting started is carrier websites. Make sure you have set up your logins for carriers, recorded your login info and agent writing numbers, and navigated to e-apps within the carrier websites. You can't write insurance if you can't access the applications. Your upline can help you with a lot when getting started, but there's nothing they can do if you have a client ready to roll and you can't remember your password.

To see a full list of our recommended tools and resources head to the Agent Tools page under the Agent Resources tab.

Reach out to your upline via your upline chat, tell them you're starting your first dial session, and then dial even if you don't feel ready!

Successful agents learn as they work. We can't steer a parked car, but when you get in motion your uplines can help coach you. Don't expect yourself to know everything before you start; reach out to your upline for feedback during your dial sessions. Doing so ensures you fail fast and fail forward. Use your first 30 days as an opportunity to learn, grow, and adjust.

You don't need to wait for a better understanding of the business, an organizational system fully implemented, or more free time to dial. If you only have 10 minutes, get started with a 10 minute dial session. You won't be great on your first dial session, and that's okay. Let go of the pressure and just start dialing.